FAQ

Frequently Asked Questions

1. What types of crystals and minerals do you offer?

We offer a wide range of crystals and minerals, including quartz, amethyst, citrine, selenite, and various types of minerals from around the world.

2. How do I choose the right crystal for my needs?

Choosing the right crystal depends on your preferences and needs. Each crystal has unique properties, so we recommend researching the specific characteristics or reaching out on our contact us if you have any questions.

3. Are your crystals and minerals ethically sourced?

Yes, we are committed to sourcing our crystals and minerals from reputable suppliers who adhere to ethical mining practices. We ensure that our products are obtained responsibly and sustainably.

4. How do I care for my crystals and minerals?

To care for your crystals, clean them regularly with a soft cloth and, if needed, mild soap and water. Avoid exposing them to harsh chemicals or prolonged sunlight. For specific care instructions, refer to the information provided with your purchase or contact us for advice.

5. Can I return or exchange my purchase?

All sales are final. Please review our refund policy for detailed information or contact us for assistance.

6. How do I place an order?

You can place an order directly through our website. If you have any questions or need assistance with your order, feel free to reach out to us on our contact page.

7. Do you offer international shipping?

Yes, we offer international shipping. Shipping costs and delivery times will vary based on the destination. For more information on international orders, please visit our shipping policy page or contact us.

8. Are there any special promotions or discounts available?

We regularly offer promotions and discounts on select items. To stay updated on our latest offers, sign up for our newsletter or follow us on social media.

9. How can I contact customer support?

You can contact us on our contact page here. We are here to assist you with any questions or concerns.